Frequently Asked Questions
Please call us at (860) 925-7500, Monday through Friday between the hours of 9:00am and 5:00pm EST. You can also contact us via email at [email protected]
If you received a letter or telephone call from our firm, a creditor that you owe money to has placed an account with our firm for collection. Our client believes that you owe a debt to them. You should contact us immediately to discuss the matter and work with us to find a resolution that meets your personal needs.
Yes. Grayrock Law is a legitimate law firm and debt collector. It only represents reputable clients in collection matters. Its attorneys are highly experienced in financial services litigation, and have recovered millions of dollars for their clients.
If you have received paperwork from the court, we have not been able to reach a resolution of your debt with you prior to litigation. As a result, our client has directed us to file a lawsuit against you to collect money it believes that you owe. Please contact us if you would like to find a resolution or enter into a repayment plan.
Your personal financial circumstances and inability to pay does not eliminate the debt or the obligation to pay. Please contact us to discuss your options to find a resolution that works for you.
Our clients are always willing to explore settlement options and repayment plans that make sense for both parties. Please contact us to explore a settlement or repayment plan that works for you.
No. If a lawsuit has been filed or if a judgment has been entered against you, we will still work with you to find a settlement or repayment plan that works for you. Please contact us at any time to discuss your resolution options.
Our firm offers multiple payment options including online, by telephone, or by mail. Please visit the Payment Options link above for more details.
If you have filed for bankruptcy, you or your attorney should contact us immediately. Please provide your attorney's contact information so that we have their information for our records.
If you need to update your contact information or contact preferences, please reach out to us via phone at (860) 925-7500, email us at [email protected], or send us a letter in the mail for assistance.
It is not unusual for the original creditor - the originator of your loan or credit - to sell or transfer the debt to another third party. Original creditors often sell defaulted accounts to a debt buyer, who becomes the current creditor - which is the party you owe the debt to. As a result, you may not recognize the name of the current creditor if the debt was sold or transferred by the original creditor.
You can call or write to us to dispute all or part of your debt. Please contact us via email at [email protected] or telephone at (860) 925-7500 to discuss your dispute.
If you have a complaint, please contact us by telephone at (860) 925-7500, email us at [email protected], send us a letter in the mail to discuss the nature of your complaint.
